Strategic Planning: Provide detailed Management Consulting, Process Re-Engineering Support, and Strategic Direction/Insights answering key high-level management questions for current and potential OPA customers such as:

How do we cost justify implementation of OLS?

How do we measure ROI when implementing OLS?

Developed a set of key metrics for use against legacy systems to compare Data Entry, Data Management, time to analysis, time to reporting and submission, and Medical coding metrics to quantitatively measure costs and ROI, as well as intangible factors

What process re-engineering is required to deploy an EDC/RDC solution?

Developed a 16 step process for deploying and implementing RDC